Privacy and Cookies Policy
15 February 2021
Topdisk Ltd ("us", "we", or "our") operates this website (www.plantingplanner.com).
We would like to assure you that we take your privacy seriously. This page explains what data we collect and why. It also explains how you can control the data that is collected.
Your Personal Information Details
Browsing our Website
1. Us (Topdisk Ltd)
When you browse our website, we do not collect any personal or sensitive information about you, such as name or email.
Sending Us Emails
If you send us a message via our website (e.g. support request, enquiry, etc), we may store your email on our secure computers in order to respond to you and to improve our support services. We NEVER share or sell the details in your email (email address, your name, etc).
Buying the Weatherstaff PlantingPlanner Home Version
If you purchase a copy of the Weatherstaff PlantingPlanner Home Version via our website, our ecommerce-service partner, FastSpring, collects the necessary data to securely process your order – namely, your name, address, telephone number, email address and payment details.
They send us a copy of your name, address, telephone number and email address – so that we have the necessary proof of sale required by law. They NEVER send us your payment method details.
Buying a Subscription for the Weatherstaff PlantingPlanner Professional Version
If you buy a subscription for the Weatherstaff PlantingPlanner Professional Version via our website, you need to create an account on our computer systems. We securely store your name and email address, and then pass them on to our ecommerce-service partner, FastSpring. They take your payment details and process and store them – and then manage your ongoing subscription payments for us.
They NEVER send us your payment method details.
Secure Online Shopping
We have chosen FastSpring to handle our ecommerce transactions and downloads.
FastSpring is a leading ecommerce company based in California and Amsterdam. Thousands of companies use FastSpring to sell their software and other digital products online to customers worldwide.
Data Security – Topdisk Ltd
If you send us a message or purchase our software via our website, the data we hold about you is:
- Your email if you send us a message via our website (e.g. support request, enquiry, etc)
- Confirmation notifications sent by FastSpring when they complete a purchase transaction for us.
- Your login email, name and password, if you have purchased a subscription for the Weatherstaff PlantingPlanner Professional Version.
Safeguarding your personal information is a priority for us. We use the highest security standards and data encryption to protect your personal details from unauthorised access or disclosure.
How long we keep your Personal Information
We are required under UK tax law to keep your basic personal data (name, address, contact details) for a minimum of 6 years after which time it will be destroyed.
If you have a Weatherstaff PlantingPlanner Professional Version subscription account with us, we are required under UK tax law to keep the data for a minimum of 6 years after you cancel your account, after which time it will be destroyed.
If we have received emails from you, we may keep them indefinitely in order to improve our support services. If you do not want us to do this you can ask us to delete the data (see below).
Controlling your Data - your Rights
You have the right:
- To access and receive a copy of the Personal Data we hold about you
- To rectify any Personal Data held about you that is inaccurate
- To request the deletion of Personal Data held about you
- You have the right, at any time, to object to us using your personal information
If you wish to be informed what Personal Data we hold about you and if you want it to be corrected or removed from our systems, please contact us.
If you are not satisfied with our response or believe we are processing your personal data not in accordance with the law you can complain to the Information Commissioner’s Office (ICO) by calling 0303 123 1113.
Cookies and Other Tracking Technologies
A cookie is a commonly used automated data collection tool. Cookies are small text files that are placed in the web browser on your computer or device by websites that you visit in order to make websites work, or to work more efficiently.
This website stores cookies on your device. Most of these are needed to make our website work properly, such as the shopping function and security features. Other cookies are used to collect information about how you interact with our website, to provide social media features and to improve our marketing efforts.
We share the information about your use of our site with our social media partners in order to improve our marketing. These cookies are entirely optional.
There are several different kinds of cookies we store in your browser when you visit our website:
Social Media Cookies
You can choose to disable these cookies (see below), but some social media features (such as Pinterest Pins) will no longer work.
Social Media Marketing Cookies
These cookies are set by our social media partner (Facebook) when you visit our website. Facebook uses them to track your visit to our website, which helps us optimize our advertising efforts on Facebook. These cookies do not store directly identifiable personal information but allow Facebook to identify you if you have a profile with them.
We do not allow Facebook to show targeted adverts for our products on websites other than Facebook and Instagram, since most people find these intrusive.
You can choose to disable these cookies (see below).