Privacy and Cookies Policy
19 September 2022
Topdisk Ltd ("us", "we", or "our") operates this website (www.plantingplanner.com).
We would like to assure you that we take your privacy seriously. This page explains what data we collect and why. It also explains how you can control the data that is collected.
Your Personal Information Details
Browsing our Website
1. Us (Topdisk Ltd)
When you browse our website, we do not collect any personal or sensitive information about you, such as name or email.
Sending Us Emails
If you send us a message via our website (e.g. support request, enquiry, etc), we may store your email on our secure computers in order to respond to you and to improve our support services. We NEVER share or sell the details in your email (email address, your name, etc).
Buying the Weatherstaff PlantingPlanner Home Version
If you purchase a copy of the Weatherstaff PlantingPlanner Home Version via our website, our ecommerce-service partner, FastSpring, collects the necessary data to securely process your order – namely, your name, address, telephone number, email address and payment details.
They send us a copy of your name, address, telephone number and email address – so that we have the necessary proof of sale required by law. They NEVER send us your payment method details.
We NEVER sell your personal information to anyone else.
Buying a Subscription for the Weatherstaff PlantingPlanner Professional Version
If you buy a subscription for the Weatherstaff PlantingPlanner Professional Version via our website, our ecommerce-service partner, FastSpring, collects the necessary data to securely process your order and manage your ongoing subscription payments to us – namely, your name, address, telephone number, email address and payment details.
They send us a copy of your name, address, telephone number and email address – so that we have the necessary proof of sale required by law.
They NEVER send us your payment method details.
We NEVER sell your personal information to anyone else.
Data Security
Secure Online Shopping
We have chosen FastSpring to handle our ecommerce transactions and downloads.
FastSpring is a leading ecommerce company based in California and Amsterdam. Thousands of companies use FastSpring to sell their software and other digital products online to customers worldwide.
We do not store or collect your payment method details. That information is collected directly by FastSpring, who process and securely store your data in the U.S.
If you purchase a Weatherstaff PlantingPlanner Professional Version subscription, FastSpring manages your ongoing subscription payments for us. FastSpring does not actually store your credit card, PayPal, or other payment information. Instead, they “tokenize” the information and store the “token” with your customer account information. Tokenization involves replacing your sensitive data with a “token”. The token represents your payment details and is used for your recurring subscription payments.
The tokenized data cannot be reconstructed and does not contain the original sensitive payment data, rendering the data useless to an attacker if it was ever stolen.
The use of your personal information is governed by their Privacy Policy. FastSpring is fully compliant with the UK and EU General Data Protection Regulation (“GDPR”).
Their Privacy Policy can be viewed at https://fastspring.com/privacy/
Data Security – Topdisk Ltd
If you send us a message or purchase our software via our website, the data we hold about you is:
- Your email if you send us a message via our website (e.g. support request, enquiry, etc)
- Confirmation notifications sent by FastSpring when they complete a purchase transaction for us.
- Your login email, if you have purchased a subscription for the Weatherstaff PlantingPlanner Professional Version.
Safeguarding your personal information is a priority for us. We use the highest security standards and data encryption to protect your personal details from unauthorised access or disclosure.
How long we keep your Personal Information
We are required under UK tax law to keep your basic personal data (name, address, contact details) for a minimum of 6 years after which time it will be destroyed.
If you have a Weatherstaff PlantingPlanner Professional Version subscription account with us, we are required under UK tax law to keep the data for a minimum of 6 years after you cancel your account, after which time it will be destroyed.
If we have received emails from you, we may keep them indefinitely in order to improve our support services. If you do not want us to do this you can ask us to delete the data (see below).
Controlling your Data - your Rights
You have the right:
- To access and receive a copy of the Personal Data we hold about you
- To rectify any Personal Data held about you that is inaccurate
- To request the deletion of Personal Data held about you
- You have the right, at any time, to object to us using your personal information
If you wish to be informed what Personal Data we hold about you and if you want it to be corrected or removed from our systems, please contact us.
If you are not satisfied with our response or believe we are processing your personal data not in accordance with the law you can complain to the Information Commissioner’s Office (ICO) by calling 0303 123 1113.
Cookies and Other Tracking Technologies
A cookie is a commonly used automated data collection tool. Cookies are small text files that are placed in the web browser on your computer or device by websites that you visit in order to make websites work, or to work more efficiently.
This website stores cookies on your device. Most of these are needed to make our website work properly, such as the shopping function and security features. Other cookies are used to collect information about how you interact with our website, to provide social media features and to improve our marketing efforts.
There are several different kinds of cookies we store in your browser when you visit our website:
Analytics Cookies
These cookies help us determine how well our website is performing - how often people visit, which pages they view most, whether they watch our videos, etc. This data is aggregated, so no individual user is identifiable. We use this information to improve our website.
You can choose to disable these cookies (see below).
Social Media Cookies
Social media providers such as Facebook and Pinterest use cookies to track your browsing interests, in order to suggest content for you, and for advertising purposes. If you have an account with Facebook or Pinterest, they use these cookies to track your visit to our website. The cookies do not store directly personal information but allow Facebook and/or Pinterest to identify you if you have a profile with them.
You can choose to disable these cookies (see below), but some social media features (such as Pinterest Pins) may no longer work.
2. Social Media Providers
If you give permission, our social media partners, Facebook and Pinterest, will store and access data about you in cookies stored in your browser. They use unique identifiers to identify you and they collect information your browsing patterns. We do not permit them to collect directly identifiable Personal Information about you (such as email address) on our website.
If you have a profile with them, they may use collected data to suggest content they think will be of interest to you. The data is also aggregated, so no individual user is identifiable, and used to provide advertising services.
The information will be transferred by your browser directly to the social media provider in the U.S. and stored there.
For more information on the purpose and extent of the data acquisition and how data is processed and used by the respective Social Media Provider, as well as regarding your rights and optional settings to protect your privacy, please refer to the privacy policies of the respective Provider: