Frequently Asked Questions

Technical FAQs

  • What are the PlantingPlanner system requirements?
  • Can I run the PlantingPlanner on my Apple Mac?
  • Can I install the PlantingPlanner on more than one computer?
  • I have replaced my old computer - how do I install the PlantingPlanner on my new computer?
  • The “Choose a Plant” dialog is too large and doesn't fit on my screen

Online Shopping FAQs

  • How safe is it to shop online at
  • Will my personal details be passed on to other companies?
  • Can I request a refund for the “Home Gardeners” version of the Weatherstaff PlantingPlanner?

PlantingPlanner Home Gardener Version FAQs

  • How can I give the Weatherstaff PlantingPlanner as a present?

PlantingPlanner Professional Version FAQs

  • When are my subscription payments taken for the Weatherstaff PlantingPlanner Pro?
  • How do I change my payment details for my Weatherstaff PlantingPlanner Pro subscription?
  • How do I cancel my subscription for the Weatherstaff PlantingPlanner Pro?
  • Can I export my plan to a PDF?

PlantingPlanner FAQs

  • Which countries is the Weatherstaff PlantingPlanner suitable for?
  • Is there a 3D “perspective view” in the Weatherstaff PlantingPlanner?
  • Can I add my own plants to the PlantingPlanner?
Flower border with delicate white, purple and pink Erigeron karvinskianus daisy-like flowers

Other Questions

If you have any other questions, please don’t hesitate to contact us.